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UK: HCE Service Limited

8, The Drive, New Barnet, EN5 1DZ, UK

India: HCE Secure IT Services Private Limited

401, Princes Business Skypark, Scheme Number 54, PU-3 Commercial,

Vijay Nagar, Indore, MP, 452010, INDIA

For further information please contact


We will aim to respond to Client Customer Services query via email within 2 working days (normal working days Monday to Friday, excluding Bank Holidays) if you contact us via our Customer Services email address ( We will acknowledge our Clients’ complaints within 3 working days of receipt if you contact us via our Customer Services email (

As our Client, if your end users believe a third party has behaved in a fraudulent, misleading, or inappropriate manner, or if you cannot adequately resolve a dispute with a third party, you may notify HCEWALLET Customer Services email ( so that we may consider what action to take, if any.